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Auto Tech Service Earns Esteemed
2015 Angie’s List Super Service Award
Award reflects company’s consistently high level of customer service
We are proud to announce that Auto Tech Service has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2015.
“Only about 5 percent of the companies Auto Tech Service competes with in Kentucky are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”
Angie’s List Super Service Award 2015 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2015 Super Service Award logo next to company names in search results on AngiesList.com.
Angie’s List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie’s List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie’s List complaint resolution service.
In 1962, Auto Tech Service opened in downtown Lexington. One of the first shops of its kind in the area, Auto Tech, focused on engine diagnosis and performance issues. Compared to today’s technology advances of online training and data
information retrieval, it was extremely hard and expensive to stay current on the ever changing world of automotive engineering. With committed owners, loyal customers, and enthusiastic employees Auto Tech Service has emerged through hard
economic times to become one of the leading independent repair shops in our area.
We wish to thank our many loyal customers and business partners that have given us the means to become a strong company with a solid foundation. The support and trust the community has placed in us over the years created lasting relationships that helped form our company to where it is today.
Additionally, we would like to express our heartfelt gratitude to all our employees – past and present. The employees are the benchmark for our continued success. After all, they are the reason we have loyal customers and a solid business partner base. We have been very fortunate through the years to maintain employees who work hard in the areas that no one may notice, and go above and beyond normal expectations to help the company achieve higher standards and continued success.
Looking ahead, we pledge ourselves to delivering continued service excellence for our customers and employees, and we look forward to the challenges that lie ahead in the next 50 years!
- Creating customer satisfaction by facilitating repairs correctly the first time.
- Achieving and maintaining a high level of efficiency.
- Maintaining standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations.
- Constantly striving to improve ourselves through training and professional associations.
- Maintaining an avenue of communications with customers, co-workers, and management.
- Creating an environment that is enjoyable and profitable.
Commitment to Our Customers
Since 1962, Auto Tech Service has aided thousands of motorist in maintaining their vehicles. We have the highest standards for ethical business practices, maintaining a professional image, and showing good employee and community relations. We treat every customer seriously and with the utmost respect. We are an accredited member of the Better Business Bureau. Our hopes are that every customer be satisfied with the quality of work and refer their friends and family to our shop. For those times in which you may have to wait we have designed our waiting area to meet your needs. The area is always clean and wireless Internet is available free for laptop users. A morning shuttle service to your home or office is provided. Rental Vehicles are available at discount prices.
Commitment to Training
The team of Auto Tech Service strives to achieve and maintain high levels of efficiency and productivity. We are constantly striving to improve ourselves thru training and professional associations. Technical and Managerial training have become the lifeblood of the the progressive automotive center. Our industry is rapidly overcoming the passe image of the recent past and earning the respect of the public. By presenting an educated, informed, and informative service, we become our customers’ partners in solving their transportation problems.